Contact Us
Toll Free: 800.257.5590
Phone: 801.304.5500
Fax: 877.452.6910
Email: info@primeis.com
Chicago
1 S. Dearborn Street
Suite 800
Chicago, IL 60603
Salt Lake City
8722 S. Harrison Street
Sandy, Utah 84070
Naples
700 11th Street South
Suite 201
Naples, FL 34102
Philadelphia
690 Stockton Drive
Suite 100
Exton, PA 19341
For specific department contact information click on one of the service departments below:
Billing & Finance
Questions and concerns regarding billing, payments, statements and account financing.
Toll Free: 800.851.3495
Phone: 801.304.3725
Fax: 800.482.6818
Email: ar@primeis.com
Producer Services
Producer agreements & other documentation in order to conduct business.
Toll-Free: 800.421.8328
Phone: 801.304.3726
Fax: 800.262.3719
Email: producerservices@primeis.com
Claims
Report a claim or an incident, loss run requests (via email only).
24 Hour Emergency Claims: 877-243-8182
Toll Free: 877.585.2849
Phone: 801.304.5530
Fax: 877.452.6909
Email: info@claimsdirectaccess.com
www.claimsdirectaccess.com
Contract & Policy Services
Assistance for most needs. Policy changes, corrections, filings, certificates, questions on binding requirements & forms, such as claims & warranty, applications & down payments
Toll Free: 800.257.5590
Phone: 801.304.5500
Fax: 877.452.6910
Email: policyservices@primeis.com
Human Resources
Phone: 801.304.5500
Email: hr@primeis.com
Risk Management
Policy Receipt Forms, Risk Management Compliance.
Toll Free: 877.585.2851
Phone: 801.304.3724
Fax: 877.585.2852
Email: rmd@primeis.com
Underwriting
All quotes–new, rewrites, revisions, add or delete coverage, questions about your quote or other coverage requirements.
Toll Free: 877.243.8181
Phone: 801.304.3705
Fax: 800.478.9880
Email: quotes@primeis.com
